Accelerator backup slow? Don’t ignore these warnings.

Accelerator is a time and storage-saving feature first introduced in NetBackup 7.5. Using dedicated track log, Accelerator can determine which files have changed when the subsequent backup runs, and only send the changes to the media server. This applies to full backup as well, so imagine having a full backup at the speed of incremental backup.

If there aren’t many changes to the files, you will be laughing all the way back to your server. The backup is really that quick.

But, yes, BUT you need to know how to use it to make the most out of it. I won’t discuss the initial configuration as it can be found here.

What I’m trying to say here is: Once you have completed the initial configuration and kicked off some jobs, please check the job detail to see if there is any Accelerator related warning mentioned below. If there is, fix it, else you won’t get the full performance benefit.

Scenario 1:
Dec 17, 2018 8:21:44 PM – Info bpbkar (pid=8528) not using change journal data for <D:\>: no forced rescan schedule configured
Dec 17, 2018 8:21:44 PM – Info bpbkar (pid=8528) not using change journal data for enumeration for <D:\> but will use it for change detection

Solution: Create a full backup schedule with Accelerator forced rescan option checked.

Scenario 2:
Dec 17, 2018 8:30:10 PM – Info bpbkar32 (pid=1216) not using change journal data for <D:\>: hard link or reparse point change detected
Dec 17, 2018 8:30:10 PM – Info bpbkar32 (pid=1216) not using change journal data for enumeration for <D:\> but will use it for change detection

Solution: The chance is the data being backed up resides in an NTFS deduplicated volume. Refer to https://www.veritas.com/support/en_US/article.000127405 for further info. You can contact Veritas NetBackup support for assistance.

Scenario 3:
Dec 17, 2018 8:38:15 PM – Info bpbkar32 (pid=844) not using change journal data for <D:\>: not configured for use
Dec 17, 2018 8:38:15 PM – Info bpbkar32 (pid=844) not using change journal data for enumeration for <D:\> but will use it for change detection

Solution: For Windows client, it is best to let Accelerator tap into NTFS change journal. It can be enabled by going to NetBackup Java Admin Console > Host Properties > Clients > double click the client > Properties > Windows Client > Client Settings > tick the Use Change Journal option. Click OK to confirm.